FAQ /Policies
"Is your work durable, what materials do you use?"
Yes! The cord I use is a very durable nylon and is typically used for stringing pearls. It has a delicate look but is very strong. My pedants are ceramic and with normal wear and responsible care they will be just fine. To prolong the life of your piece please refer to the care instructions above. I have many customers who have owned my work for several years and often tell me they are pleased with the lasting quality and continue to buy new pieces. If you have any concerns please email me at courtneydeyoung@cavaticadesigns.com.
With normal wear and responsible care my work has been shown to last for years. Please refer to the care instructions below,
"How do I care for my piece?"
Each of my pieces are hand painted ceramic, finished with a protective coating and strung using nylon jewelry cord. They are durable but should be handled with care. Please avoid exposure to chemicals, lotions and cleaners such as sunscreen and perfumes. If cleaning is needed, use a non abrasive soft damp cloth. Please contact me right way if should have any concerns. courtneydeyoung@cavaticadesigns.com
"Do you sell Online?"
Yes! I update my Etsy shop often. Please follow me @cavaticadesigns on Instagram and Facebook for a preview of my current work, show schedules and Etsy updates.
https://www.etsy.com/shop/cavaticadesigns
https://www.instagram.com/cavaticadesigns
https://www.facebook.com/cavaticadesigns
Returns & Exchange Policy
My goal is for you to be completely happy with your purchase. However, if for some reason you are not satisfied, you must contact me within 5 days of receiving your item. To receive a refund, Items must be returned in it's original unworn condition, and packaged carefully so they arrive undamaged. (I am not responsible for items damaged or lost in transit.)
I'm not responsible for damage caused by accidents, mishandling, excess wear/tear or lost and stolen items. If you have a concern about your piece please contact me via email right away.
(courtneydeyoung@cavaticadesigns.com)
Return Shipping Costs. Buyers are responsible for return shipping costs. I am not responsible for items lost or not delivered due to incorrect address. Please check your address carefully.
Do you wholesale?
Thank you for your interest but wholesale is not a good options for me. However, on occasion I will do consignment for special events and holidays if the venue is a good fit for me and if my schedule permits.
Do you take special orders?
Special requests and orders depend a lot on my schedule and your request. Please contact me to see if I can assist you. The best way to find my available work is by visiting my shop through the link in the menu above. Following me @cavaticadesigns for Etsy shop updates. Thank you.
CONTACT ME:
courtneydeyoung@cavaticadesigns.com
"Is your work durable, what materials do you use?"
Yes! The cord I use is a very durable nylon and is typically used for stringing pearls. It has a delicate look but is very strong. My pedants are ceramic and with normal wear and responsible care they will be just fine. To prolong the life of your piece please refer to the care instructions above. I have many customers who have owned my work for several years and often tell me they are pleased with the lasting quality and continue to buy new pieces. If you have any concerns please email me at courtneydeyoung@cavaticadesigns.com.
With normal wear and responsible care my work has been shown to last for years. Please refer to the care instructions below,
"How do I care for my piece?"
Each of my pieces are hand painted ceramic, finished with a protective coating and strung using nylon jewelry cord. They are durable but should be handled with care. Please avoid exposure to chemicals, lotions and cleaners such as sunscreen and perfumes. If cleaning is needed, use a non abrasive soft damp cloth. Please contact me right way if should have any concerns. courtneydeyoung@cavaticadesigns.com
"Do you sell Online?"
Yes! I update my Etsy shop often. Please follow me @cavaticadesigns on Instagram and Facebook for a preview of my current work, show schedules and Etsy updates.
https://www.etsy.com/shop/cavaticadesigns
https://www.instagram.com/cavaticadesigns
https://www.facebook.com/cavaticadesigns
Returns & Exchange Policy
My goal is for you to be completely happy with your purchase. However, if for some reason you are not satisfied, you must contact me within 5 days of receiving your item. To receive a refund, Items must be returned in it's original unworn condition, and packaged carefully so they arrive undamaged. (I am not responsible for items damaged or lost in transit.)
I'm not responsible for damage caused by accidents, mishandling, excess wear/tear or lost and stolen items. If you have a concern about your piece please contact me via email right away.
(courtneydeyoung@cavaticadesigns.com)
Return Shipping Costs. Buyers are responsible for return shipping costs. I am not responsible for items lost or not delivered due to incorrect address. Please check your address carefully.
Do you wholesale?
Thank you for your interest but wholesale is not a good options for me. However, on occasion I will do consignment for special events and holidays if the venue is a good fit for me and if my schedule permits.
Do you take special orders?
Special requests and orders depend a lot on my schedule and your request. Please contact me to see if I can assist you. The best way to find my available work is by visiting my shop through the link in the menu above. Following me @cavaticadesigns for Etsy shop updates. Thank you.
CONTACT ME:
courtneydeyoung@cavaticadesigns.com